Misc

Validate License
Use Config Tool – Under the License Tab, click on the Change/Validate license button. Then click on the Check License button. It will let you know if it...
Fri, 3 Mar, 2017 at 10:28 AM
Configuration For Use with a Proxy Server
Proxy Server Details: When a proxy server is used instead of a firewall, the license mechanism may not be able to connect to the PathSolutions licen...
Fri, 3 Mar, 2017 at 10:28 AM
Moving over Historical & Configuration Files
Move your important PathSolutions files by going to: C:\Program Files(86)\PathSolutions\TotalView In your TotalView folder, copy the Data Folder, Not...
Fri, 3 Mar, 2017 at 10:29 AM
Back Up TotalView Files
To Back Up your important PathSolutions files go to: C:\Program Files(86)\PathSolutions\TotalView In your TotalView folder, copy the Data Folder, Not...
Fri, 3 Mar, 2017 at 10:29 AM
Adding a unique description to your Alert Emails
Add the %DEVICE-GROUP% field to your alert emails where you want them to display. This involves editing the alert email message text files (In your Tota...
Fri, 3 Mar, 2017 at 10:30 AM
Customizing the Daily Reports to show something other than “TotalView”
The Daily Reports is Fully Customizable. Daily Reports can be changed to show something other than "TotalView" as follows:  Run RegEdi...
Fri, 3 Mar, 2017 at 10:30 AM
Resolving IP addresses to MAC Addresses
If you go to the Tools tab and click on “Update”, PathSolutions will query the ARP cache information from all monitored devices. You can then use the t...
Fri, 3 Mar, 2017 at 10:31 AM
Phones Tab Change the Display
How to Change the Number of Phones displayed per Page on the Phones page The number of phones displayed on each page of the Phones page can be modified ...
Thu, 15 Dec, 2016 at 9:29 AM
Re Index the SQLite Database
Re-indexing the SQLite database If instructed by PathSolutions support, you may be requested to reindex your SQLite database. This is the procedure to do ...
Thu, 8 Mar, 2018 at 4:41 PM
Restarting a Local or Remote Server
Simply use /r switch with shutdown command to reboot windows server using command line. Here are various examples of shutdown command. Restart local system...
Wed, 9 Jan, 2019 at 6:49 AM