Misc

Narrowing Down Phones / User’s Phones
The OUIFilter.cfg file allows you to enter more than the first three octets of a MAC address if necessary to narrow down the phones – or even a specific u...
Fri, 3 Mar, 2017 at 9:46 AM
Remove all Components of Software
Below are the steps to ensure that all components of the PathSolutions software are removed: Close the PathSolutions Config Tool (if open) Close the Pa...
Fri, 3 Mar, 2017 at 9:51 AM
Cannot Connect to License Server
When a proxy server is used instead of a firewall, the license mechanism may not be able to connect to the PathSolutions license server on the Inte...
Tue, 22 Nov, 2016 at 2:53 PM
System is not monitoring a specific switch or router
The device must be configured to support SNMP v1, SNMP v2c or SNMP v3. If the device is unable to support these protocols, then it cannot be monitored. ...
Fri, 3 Mar, 2017 at 10:05 AM
How to detect Connection Loss / Communication Failure
There are three types of alerting that can be employed to detect connection loss in TotalView. If the device is being monitored, TotalView can be con...
Fri, 3 Mar, 2017 at 10:08 AM
Automate Quick Config Wizard to Scan for New Devices
The Quick Config wizard can be set to automatically scan for new devices on a regular basis. This is performed via Windows Scheduled Tasks, and running th...
Thu, 5 Dec, 2019 at 8:42 AM
Backing Up and Restoring Configuration & Data
Move your important PathSolutions files by going to: C:\Program Files(86)\PathSolutions\TotalView In your TotalView folder, copy the Data Folder, Not...
Fri, 3 Mar, 2017 at 10:14 AM
How to Automate Collecting Bridge, ARP, IP, and Route Table
The “Update” link on web pages can be eliminated and this information be automatically collected on a regular basis. There are two ways to accomplish aut...
Fri, 3 Mar, 2017 at 10:14 AM
How to Add /Remove / Modify what devices show up on the Phones Tab
PathSolutions TotalView interrogates Ethernet switches to learn which MAC addresses exist on each switch interface. Each MAC address is checked to see if...
Fri, 3 Mar, 2017 at 10:16 AM
Editing the OUIFilter.cfg file
The first three octets of a MAC address is what is called the “OUI” or Organizationally Unique Identifier. This identifies the hardware manufacturer of ...
Fri, 3 Mar, 2017 at 10:19 AM