Misc

Syslog Sends Back Different IP on Alerts
If TotalView is monitoring a router via one IP address, yet the device sends back syslog messages with a different interface’s IP address, TotalView ma...
Fri, 3 Mar, 2017 at 10:35 AM
TotalView Collection of ARP Bridge and Routing Table Information
TotalView will collect bridge/route/ARP information:  Automatically Upon system startup/restart  Anytime you click on “Update” in the web ...
Fri, 3 Mar, 2017 at 10:35 AM
Device Shows Red X
If a network device has problems being queried, or has a thread crash (large red “X” in front of the device), you will want to create a device debug file...
Fri, 10 Mar, 2017 at 9:11 AM
How to UnInstall TotalView
How to do a complete uninstall: Go to the control panel and choose Add/Remove Programs Select PathSolutions TotalView and choose “Uninstall” Aft...
Fri, 10 Mar, 2017 at 9:12 AM
Admin Rights for Totalview Installation and Operation
These are the rights needed for different operations in the software: Local admin rights to install software The installer will install one Win...
Fri, 10 Mar, 2017 at 9:21 AM
Re-Directing Poll Failure Messages
Re-Directing Poll Failure Warning Messages If you don’t want the same person to receive the Poll Failure warning messages as the Daily Network Weather ...
Fri, 10 Mar, 2017 at 9:22 AM
Cisco Class Based QoS (CBQoS) Indexes Do Not Match
Cisco Class Based QoS (CBQoS) Indexes Do Not Match If TotalView is monitoring a Cisco router that has Class Based QoS configured, the internal SNMP ind...
Fri, 10 Mar, 2017 at 9:27 AM
WinHttpSendRequest Error 12175
WinHttpSendRequest error If the Config Tool, or the QuickConfig Wizard pops up with WinHttpSendRequest error 12175 when it tries to do a license check-...
Fri, 10 Mar, 2017 at 9:27 AM
Moving Totalview to a new server
Have PathSolutions support (support@pathsolutions.com) clear the MAC address for the license in the license server Install PathSolutions TotalView on...
Fri, 10 Mar, 2017 at 9:35 AM
Device name shows as “none” on Devices tab
Device name shows as “none” on Devices tab This may happen if the device does not have a configured device name, or if the device does not support t...
Fri, 10 Mar, 2017 at 9:42 AM