Alerts

Alerts keep showing lost connectivity with device
In the “Config Tool” under the Polling Tab, You may want to Increase the number of retries up to 5, and also increase the “Declare a poll failed if it doe...
Tue, 13 Sep, 2016 at 2:21 PM
Emails are not being received from PathSolutions
Alerts and the Daily Network Weather Report are all sent out via email. The system must have a valid connection to an SMTP mailserver or SMTP mail relay. ...
Tue, 13 Sep, 2016 at 2:23 PM
How to detect Connection Loss / Communication Failure
There are three types of alerting that can be employed to detect connection loss in SwitchMonitor. If the device is being monitored, SwitchMonitor...
Tue, 13 Sep, 2016 at 2:25 PM
Setting Up Alerts for Bad Calls with the ShoreTel Connector
To add Alerts on bad calls you can use the CDR tab in the Config Tool. Then click on the “Add Button” and you should see the box below A “bad call” ...
Tue, 13 Sep, 2016 at 2:30 PM
Configuring Syslog Alerts
Can you add the following information to page 165 on the TotalView document, at the bottom of the page. Also add it to the same section of the IR document...
Wed, 20 Dec, 2017 at 11:48 AM