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In the “Config Tool” under the Polling Tab, You may want to Increase the number of retries up to 5, and also increase the “Declare a poll failed if it doe...

Alerts and the Daily Network Weather Report are all sent out via email. The system must have a valid connection to an SMTP mailserver or SMTP mail relay. ...

There are three types of alerting that can be employed to detect connection loss in SwitchMonitor. If the device is being monitored, SwitchMonitor...

To add Alerts on bad calls you can use the CDR tab in the Config Tool. Then click on the “Add Button” and you should see the box below A “bad call” ...

Alerts can be sent to multiple destinations simultaneously. When creating an alert in the config tool on the Alerts, Syslog, or CDR tabs, the following can ...

To change the priority of emails that TotalView sends, do the following: Run RegEdit Navigate to HKEY_LOCAL_MACHINE/Software/Wow6432Node/NetLatency/Swi...

Create the IntAlert.flg file in TotalView directory.   It will trigger writing to IntAlert.log and AlertXXX.csv files for further poll cycles (no service re...