Setting Up Alerts for Bad Calls with the ShoreTel Connector
To add Alerts on bad calls you can use the CDR tab in the Config Tool. Then click on the “Add Button” and you should see the box below A “bad call” is...
Tue, 22 Nov, 2016 at 3:29 PM
Not seeing Phones in the Phones Tab
If you don’t see phones in the “Phones” tab, it may be due to one of the following: 1) The Ethernet switch where the phones are connected is not mon...
Tue, 22 Nov, 2016 at 3:29 PM
Number of Phone Calls During Call Simulations
Laptops should be able to do up to 50 calls before the laptop becomes the limiting factor in a call simulation. Desktops can usually go to 100 calls. Phy...
Tue, 22 Nov, 2016 at 3:30 PM