PathSolutions Support Portal

Stack Switches 1

• Monitoring Stack Switches

Map 8

• Map Giving False Alerts/Map Stability
• Dynamic Network Map Video
• Modifying Size of Ping Points on Map
• Modifying Your Map Zoom Levels
• Map registry variables that can be used to adjust map’s queries of devices

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Enterprise Module 2

• Enterprise Module Datawarehouse Configuration
• Enterprise Module ODBC database sizing and performance

Phones 10

• No IP’s are being displayed on the Phones tab
• Phones missing on the Phones Tab
• Phones Tab includes devices that are not VoIP Phones
• Recommended best practices for VoIP assessments
• How to Add/Remove/Modify what devices show up on the Phones Tab

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ShoreTel Connector 2

• ShoreTel Deployment
• Debugging ShoreTel Connector CDR Alerting

VoIP Call Simulations 12

• Using the Call Simulator from the Command Line
• Call Simulation using Avaya VoIP phone as IP destination
• LinkTroubleshooting and DSCP (QOS)
• Recommended best practices for VoIP assessments
• MOS Score

View all 12