Error

Device name shows as “none” on Devices tab
Device name shows as “none” on Devices tab This may happen if the device does not have a configured device name, or if the device does not support t...
Wed, 18 Jan, 2017 at 1:43 PM
“Out of Memory” Error
When you get an “out of memory message” it is probably due to the SwMonIgnore.cfg file. You should close the config tool, delete the SwMonIgnore.cfg fil...
Wed, 1 Jun, 2016 at 7:03 PM
Error 12002
Error 12002 means that the license server could not be communicated with. On the TotalView server visit https://sub01.nlsubscription.com/test.htm and s...
Wed, 18 Jan, 2017 at 1:48 PM
Call Path Tab appears to be showing wrong route / showing Routing Loop
It may be that a device that is being monitored is reporting broken routing tables. SonicWall Firewalls are known to provide broken/wrong routing table...
Wed, 18 Jan, 2017 at 1:49 PM
Call Simulator not working properly
First, you want to make sure that you can ping the device you are trying to simulate a Call on. Then make sure it is not the Firewall/Security Software...
Wed, 18 Jan, 2017 at 1:50 PM