- In TotalView 9 use the Config Editor Tool to edit the DeviceDebug.cfg file.
- Add the IP address of the device to the list and click on the save button to save the file
- Click on the Yellow button to restart the PathSolutions TotalView service.
- Once the red “?” shows up, stop the PathSolutions Totalview service.
- Go into the “Web” directory and look for a “Debug###.###.###.###.txt” file. This is the debug log file that was created in communicating with the device.
- Zip this file up and send it to email@example.com.
- Make sure to go back to that Config editor and reverse the process, otherwise that debug file will grow too large.
Modified on: Tue, 26 Jun, 2018 at 10:19 AM
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