Misc

Syslog Sends Back Different IP on Alerts
If TotalView is monitoring a router via one IP address, yet the device sends back syslog messages with a different interface’s IP address, TotalVie...
Wed, 30 Nov, 2016 at 1:49 PM
TotalView Collection of ARP Bridge and Routing Table Information
TotalView will collect bridge/route/ARP information:  Automatically Upon system startup/restart  Anytime you click on “Update” in the web...
Wed, 30 Nov, 2016 at 1:50 PM
Device Debug Red X
If a network device has problems being queried, or has a thread crash (large red “X” in front of the device), you will want to create a device debug fi...
Wed, 30 Nov, 2016 at 1:51 PM
Admin Rights for TotalView Installation
For the installation to complete normally, you need: In order to install software, you need local admin rights The installer will install one...
Wed, 30 Nov, 2016 at 1:52 PM
Re-Directing Poll Failure Messages
Re-Directing Poll Failure Warning Messages If you don’t want the same person to receive the Poll Failure warning messages as the Daily Network Weath...
Wed, 30 Nov, 2016 at 1:52 PM
Cisco Class Based QoS (CBQoS) Indexes Do Not Match
Cisco Class Based QoS (CBQoS) Indexes Do Not Match If TotalView is monitoring a Cisco router that has Class Based QoS configured, the internal SNMP...
Wed, 30 Nov, 2016 at 1:54 PM
WinHttpSendRequest Error
WinHttpSendRequest error If the Config Tool, or the QuickConfig Wizard pops up with WinHttpSendRequest error 12175 when it tries to do a license ...
Wed, 30 Nov, 2016 at 2:01 PM
Device name shows as “none” on Devices tab
Device name shows as “none” on Devices tab  This may happen if the device does not have a configured device name, or if the device does not support ...
Thu, 12 Jan, 2017 at 2:38 PM
Custom map shows “Loading…” continuously on the web page
Problem: Custom map shows “Loading…” continuously on the web page If you create a custom map and go to the Maps tab and click on the map and the bro...
Thu, 12 Jan, 2017 at 2:38 PM
DSCP return packets being stripped?
The End to End Call Simulator Test will send out ICMP echo (ping) packets. Many/most devices are programmed to take the inbound packet and simply swap the...
Thu, 12 Jan, 2017 at 2:39 PM