To configure Cisco EoX Information in TotalView, please follow the steps outlined below:
1. Verify that Cisco Support Contracts are Associated with a Specific CCO Login
Access the Cisco Support Portal
https://support.cisco.com
Confirm your CCO Email and CCO Username
View User Profile:
2. Request API Access for the CCO Account:
Draft an Email to: apix-support@cisco.com
Subject: Request for API Access
Message Body:
Requesting access to the following APIs:
EoXAPI
SN2Info
For
CCOID: <CCO Username>
CCOID: email address
Confirmation of API Access Granted to CCO Login:
You will receive an email confirmation once the APIs have been added and linked to your Cisco CCO account.
3. Register the Application and Link with New APIs
Navigate to the Cisco API Portal and log in with your CCO Account
https://apiconsole.cisco.com/apps/myapps
Proceed to My Apps & Keys -> Register a New App
Create a New Application:
Type: Service
Grant Type: Client Credentials
Select:
"Eox V5 API" and "Serial Number to Information API Version 2"
Agree to the Terms
Select "Register"
You will receive an email confirmation from Cisco once the application has been created.
4. Retrieve the Key and Client Secret:
Copy the Key and Client Secret for entry into the TotalView Config Tool.
5. Test the New API Application:
On the TotalView Server: Config Tool -> Network -> Cisco EoX
Check the box to "Enable Cisco EoX integration"
Enter the API Key and Client Secret
Select a device currently under support from the dropdown and click "Check"
The current EoX information for the device should be displayed.
Apply to activate the Cisco EoX feature.
6. Verify EoX Data in TotalView WebUI
Wait for the next polling cycle, and the EoX data should appear in the TotalView Web UI:
Network -> Devices -> EoX Tab
