ShoreTel Connector

Provides the analysis of calls made on the ShoreTel system, along with receiving alerts for poor quality calls.

ShoreTel Deployment
The ShoreTel connector permits the analysis of calls made on the ShoreTel system, along with receiving alerts for poor quality calls. You can access i...
Mon, 28 Nov, 2016 at 1:18 PM
Do not install TotalView on an existing Shoretel DVS
The Shoretel DVS Server may cause TotalView to crash.  It is advised to not run TotalView on any Shoretel DVS Server.
Wed, 1 Jun, 2016 at 11:22 AM
Debugging ShoreTel Connector CDR Alerting
If alerts are or are not being generated correctly for calls in the CDR database, the following can be used to help troubleshoot the alerting mechanism: ...
Thu, 13 Jul, 2017 at 3:32 PM