Phones

No IP’s are being displayed on the Phones tab
The Phones tab looks for the MAC address OUI (first three octets of a MAC address) to determine if a phone is connected to a switch interface. If I...
Tue, 22 Nov, 2016 at 3:09 PM
ShoreTel 12 uses a different MySQL port to connect and fetch CDR
ShoreTel has changed the MySQL port used to connect to the CDR database on ShoreTel 12. Use the following procedure to change the PathSolutions Shor...
Tue, 22 Nov, 2016 at 3:26 PM
Not seeing Phones in the Phones Tab
If you don’t see phones in the “Phones” tab, it may be due to one of the following: 1) The Ethernet switch where the phones are connected is not mon...
Tue, 22 Nov, 2016 at 3:29 PM
Number of Phone Calls During Call Simulations
Laptops should be able to do up to 50 calls before the laptop becomes the limiting factor in a call simulation. Desktops can usually go to 100 calls. Phy...
Tue, 22 Nov, 2016 at 3:30 PM