Configuration
Move your important PathSolutions files by going to:
C:\Program Files(86)\PathSolutions\TotalView
In your TotalView folder, copy the Data Folder,...
Mon, 23 Jan, 2017 at 2:31 PM
To Back Up your important PathSolutions files go to:
C:\Program Files(x86)\PathSolutions\TotalView
In your TotalView folder, copy the Data Folder, Not...
Mon, 23 Jan, 2017 at 2:32 PM
Add the %DEVICE-GROUP% field to your alert emails where you want them to display.
This involves editing the alert email message text files (In ...
Mon, 23 Jan, 2017 at 2:32 PM
If a switch doesn’t allow for ports to be named on the switch itself there is a config file than can be edited so that a Description shows up under the De...
Thu, 19 May, 2016 at 4:52 PM
If the map coordinates show a decimal point, the problem is that the browser is zoomed in or out. If the browser is set to display at 100%, then the numbe...
Thu, 19 May, 2016 at 4:55 PM
You can stop the User Access Control (UAC) dialog box from popping up in the future by clicking on “Change when these Notification Appear” at the bottom o...
Thu, 19 May, 2016 at 4:56 PM
Your unique Customer Number and Customer Location can be found in the Config Tool. Once you click on the Config Tool that information will be displayed.
Thu, 19 May, 2016 at 4:57 PM
Install the ShoreTel Connector only after the PathSolutions TotalView Software is deployed.
The ShoreTel connector permits the analysis of calls mad...
Mon, 23 Jan, 2017 at 2:37 PM
Edit the css/SwMonStyle.css with notepad and look for:
.color_red { color: #f73d04; }
.color_green { color: #28cc04; }
Modify these colors to be wh...
Fri, 29 Sep, 2017 at 8:34 AM
Logging <IP Address of Syslog Server/TotalView Server> That will send Syslog Messages to the TotalView Server. Make sure Syslog is enabled ...
Wed, 28 Mar, 2018 at 4:06 PM