Configuration

Moving over Historical & Configuration Files
Move your important PathSolutions files by going to: C:\Program Files(86)\PathSolutions\TotalView In your TotalView folder, copy the Data Folder,...
Mon, 23 Jan, 2017 at 2:31 PM
Back Up PathSolutions Files
To Back Up your important PathSolutions files go to: C:\Program Files(x86)\PathSolutions\TotalView In your TotalView folder, copy the Data Folder, Not...
Mon, 23 Jan, 2017 at 2:32 PM
Adding a unique description to your Alert Emails
Add the %DEVICE-GROUP% field to your alert emails where you want them to display. This involves editing the alert email message text files (In ...
Mon, 23 Jan, 2017 at 2:32 PM
Adding a Port Description using PathSolutions if a Switch Does Not Allow for Ports to be Named
If a switch doesn’t allow for ports to be named on the switch itself there is a config file than can be edited so that a Description shows up under the De...
Thu, 19 May, 2016 at 4:52 PM
Map Coordinates showing a Decimal Point
If the map coordinates show a decimal point, the problem is that the browser is zoomed in or out. If the browser is set to display at 100%, then the numbe...
Thu, 19 May, 2016 at 4:55 PM
Avoiding the User Access Control (UAC) dialog box from popping up
You can stop the User Access Control (UAC) dialog box from popping up in the future by clicking on “Change when these Notification Appear” at the bottom o...
Thu, 19 May, 2016 at 4:56 PM
Where can I find my Customer Number and Location?
Your unique Customer Number and Customer Location can be found in the Config Tool. Once you click on the Config Tool that information will be displayed.
Thu, 19 May, 2016 at 4:57 PM
Installing the ShoreTel Connector
Install the ShoreTel Connector only after the PathSolutions TotalView Software is deployed. The ShoreTel connector permits the analysis of calls mad...
Mon, 23 Jan, 2017 at 2:37 PM
Changing the Colors for Interfaces/Devices that have Issues (Colorblindness)
Edit the css/SwMonStyle.css with notepad and look for: .color_red { color: #f73d04; } .color_green { color: #28cc04; } Modify these colors to be wh...
Fri, 29 Sep, 2017 at 8:34 AM
Configuring Syslog in TotalView on HP
Logging <IP Address of Syslog Server/TotalView Server> That will send Syslog Messages to the TotalView Server.   Make sure Syslog is enabled ...
Wed, 28 Mar, 2018 at 4:06 PM