Configuration
You may need to add the Routers (Servers & Firewalls) that your switches are connected to in order to display IP addresses.
Mon, 23 Jan, 2017 at 1:46 PM
See Command Below
snmp-server community community_string RO
Replace “community_string” with the desired SNMP community string for this device. This co...
Mon, 23 Jan, 2017 at 1:47 PM
If you have phones and network equipment that both use the same MAC prefix (OUI), then use the next digit to narrow it down in the OUIFilter.cfg file:
0...
Mon, 23 Jan, 2017 at 1:48 PM
The OUIFilter.cfg file allows you to enter more than the first three octets of a MAC address if necessary to narrow down the phones – or even a specific ...
Mon, 23 Jan, 2017 at 1:48 PM
PathSolutions licenses are locked to a unique MAC address. If you are moving this license from one system to another, you will need to send support@pathso...
Mon, 23 Jan, 2017 at 1:49 PM
The Problem may be a network printer or device that doesn’t want to respond to PathSolutions queries. Once device(s) is removed, the monitoring should wor...
Mon, 23 Jan, 2017 at 1:55 PM
When looking at list of phones in the “PHONES” tab, you may see a few devices that are included that are not actually VoIP devices. The MAC addre...
Mon, 23 Jan, 2017 at 1:55 PM
Refer to Cisco’s technote on this: http://www.cisco.com/en/US/tech/tk648/tk362/technologies_tech_note09186a00800948e6.shtml
It is not recommen...
Mon, 23 Jan, 2017 at 1:56 PM
The service attempts to communicate with network devices via the SNMPv2c protocol. If a device fails to respond to the SNMPv2c queries, the service will a...
Thu, 19 May, 2016 at 2:14 PM
The device must be configured to support SNMP v1 or preferably SNMP v2c. If the device is unable to support either of these protocols, then it cannot be ...
Mon, 23 Jan, 2017 at 2:02 PM