Configuration

How to configure Cisco PIX firewalls for Monitoring
Cisco PIX firewalls can be configured to be monitored by PathSolutions. The following configuration lines should be added to the PIX configuration: sn...
Mon, 23 Jan, 2017 at 2:07 PM
Configuring the Enterprise Connector and Creating the ODBC database
ODBC data exports can be made via the Enterprise Module. The ODBC database connector should be configured to connect to the database and have INSERT capa...
Mon, 23 Jan, 2017 at 2:13 PM
Adding VoIP Phone to be seen in PathSolutions
The first three octets of a MAC address is what is called the “OUI” or Organizationally Unique Identifier. This identifies the hardware manufacturer o...
Mon, 23 Jan, 2017 at 2:14 PM
Web Configuration
If the web configuration is locked, and you want to unlock it, Use the Config Tool > Output tab and then check the box “Unlock Web Configuration” ...
Mon, 14 Dec, 2020 at 2:35 PM
Ignoring Interfaces in TotalView
There are three different ways of ignoring interfaces. 1) IgnoreList.cfg allows you to ignore ranges of interfaces on devices. 2) IgnoreType.cfg all...
Mon, 23 Jan, 2017 at 2:16 PM
Setting Up Alerts for Bad Calls with the ShoreTel Connector
To add Alerts on bad calls you can use the CDR tab in the Config Tool. Then click on the “Add Button” and you should see the box below A “bad call” is u...
Mon, 23 Jan, 2017 at 2:18 PM
PathSolutions Fails to Connect to License Server
When a proxy server is used instead of a firewall, the license mechanism may not be able to connect to the PathSolutions license server on the Inter...
Mon, 23 Jan, 2017 at 2:22 PM
Polling Frequency
It is very important to make sure you do not poll your devices too often, as this can add to network overhead. In general, you should poll your interface...
Mon, 17 Jul, 2017 at 10:19 AM
Validate TotalView License
To check if the TotalView License is valid: Use Config Tool – Under the License Tab, click on the Change/Validate license button. Then click on the &...
Mon, 23 Jan, 2017 at 2:29 PM
Back Up PathSolutions Files
To Back Up your important PathSolutions files go to: C:\Program Files(x86)\PathSolutions\TotalView In your TotalView folder, copy the Data Folder, Not...
Mon, 23 Jan, 2017 at 2:32 PM