Configuration

Adding a Port Description using PathSolutions if a Switch Does Not Allow for Ports to be Named
If a switch doesn’t allow for ports to be named on the switch itself there is a config file than can be edited so that a Description shows up under the De...
Thu, 19 May, 2016 at 4:52 PM
Avoiding the User Access Control (UAC) dialog box from popping up
You can stop the User Access Control (UAC) dialog box from popping up in the future by clicking on “Change when these Notification Appear” at the bottom o...
Thu, 19 May, 2016 at 4:56 PM
Where can I find my Customer Number and Location?
Your unique Customer Number and Customer Location can be found in the Config Tool. Once you click on the Config Tool that information will be displayed.
Thu, 19 May, 2016 at 4:57 PM
Installing the ShoreTel Connector
Install the ShoreTel Connector only after the PathSolutions TotalView Software is deployed. The ShoreTel connector permits the analysis of calls mad...
Mon, 23 Jan, 2017 at 2:37 PM
Changing the Colors for Interfaces/Devices that have Issues (Colorblindness)
Edit the css/SwMonStyle.css with notepad and look for: .color_red { color: #f73d04; } .color_green { color: #28cc04; } Modify these colors to be wh...
Fri, 29 Sep, 2017 at 8:34 AM
Configuring Syslog in TotalView on HP
Logging <IP Address of Syslog Server/TotalView Server> That will send Syslog Messages to the TotalView Server.   Make sure Syslog is enabled ...
Wed, 28 Mar, 2018 at 4:06 PM
Override the Device Name "None" with Custom Name
You can also workaround this by doing the following steps: In most cases, the device should support having a name. If the device does not have a name, ...
Fri, 10 Mar, 2017 at 9:47 AM
Globally ignore certain SNMP error counters
To set certain SNMP errors to be ignored globally: Run RegEdit  Navigate to HKEY_LOCAL_MACHINE/Software/Wow6432Node/NetLatency/SwitchMonitor  Create...
Fri, 12 May, 2017 at 10:01 AM
Call Simulator: Link Troubleshooting not showing Information or Incorrect Info
The Link Troubleshooting function of the Call Simulator Client relies upon ICMP responses on the Windows clients.   The windows firewall in some cases will ...
Thu, 15 Jun, 2017 at 9:10 AM
Configuring SNMP on Windows Server
Configure an SNMP Agent and Community String in Windows 2012 Log into your dedicated server using Remote Desktop Click on Windows Key > Administr...
Mon, 10 Jul, 2017 at 3:15 PM