Configuration

Modifying Your Map Zoom Levels
To modify your Map Zoom Levels in your browser, go to C:\Program Files (x86)\PathSolutions\TotalView\js and open PathSolutions JScript Script File in Not...
Mon, 23 Jan, 2017 at 1:30 PM
TotalView User Passwords
The PathSolutions’ TotalView Passwords are sent in Base64 encoding. This provides simple encryption of passwords and accounts, and should only be used to ...
Mon, 29 Aug, 2022 at 7:36 AM
Some Switch manufacturers report anomalous errors on VLAN interfaces.
For some switch manufacturers, VLAN interfaces report anomalous errors. If you do not want the error rate of VLAN interfaces calculated, In the Config Tool...
Mon, 23 Jan, 2017 at 1:40 PM
Map registry variables that can be used to adjust map’s queries of devices
Map Update Variables If you want to adjust the Dynamic Network Map to work better in environments with high latency or devices that don’t respond rapidly ...
Mon, 23 Jan, 2017 at 1:42 PM
No IP’s are being displayed on the connected tab
You may need to add the Routers (Servers & Firewalls) that your switches are connected to in order to display IP addresses.
Mon, 23 Jan, 2017 at 1:46 PM
Phones and Network Equipment use same MAC prefix
If you have phones and network equipment that both use the same MAC prefix (OUI), then use the next digit to narrow it down in the OUIFilter.cfg file: 0...
Mon, 23 Jan, 2017 at 1:48 PM
The TotalView default page will not load, just comes up blank. Also the “PathSolutions TotalView” service will not start.
PathSolutions licenses are locked to a unique MAC address. If you are moving this license from one system to another, you will need to send support@pathso...
Mon, 23 Jan, 2017 at 1:49 PM
User Interface not Coming Up After Running Through Config Wizard
The Problem may be a network printer or device that doesn’t want to respond to PathSolutions queries. Once device(s) is removed, the monitoring should wor...
Mon, 23 Jan, 2017 at 1:55 PM
Phones Tab includes devices that are not VoIP Phones
When looking at list of phones in the “PHONES” tab, you may see a few devices that are included that are not actually VoIP devices. The MAC addre...
Mon, 23 Jan, 2017 at 1:55 PM
Cisco 3500 & 3700 series of switches respond slowly to polling SNMP information
Refer to Cisco’s technote on this: http://www.cisco.com/en/US/tech/tk648/tk362/technologies_tech_note09186a00800948e6.shtml It is not recommen...
Mon, 23 Jan, 2017 at 1:56 PM