Misc

How to determine if NIC speeds & Duplex Settings are set correctly
The interface speed of a link can be determined on the interface details web page for the interface. The speed and duplex setting is available for viewi...
Wed, 1 Jun, 2016 at 8:08 AM
Automate Quick Config Wizard to Scan for New Devices
The Quick Config wizard can be set to automatically scan for new devices on a regular basis. This is performed via Windows Scheduled Tasks, and running th...
Thu, 5 Dec, 2019 at 8:46 AM
Device uptime may not display correctly
If a monitored device is up for more than 1.3 years, the UpTime displayed may be incorrect. If a network device (switch, router, server) has been online...
Wed, 1 Jun, 2016 at 8:15 AM
MOS Score
The MOS Score is the Mean opinion score – a test that has been used for decades in telephony networks to obtain the human user’s view of the quality of...
Mon, 16 Jan, 2017 at 2:32 PM
Debugging MSP Portal Posts
The PathSolutions product should be able to make MSP portal record posts from the PathSolutions TotalView product back to the MSP Portal deployed in th...
Mon, 16 Jan, 2017 at 2:42 PM
How do I delete PathSolutions Remnant Files for a Clean Install?
Regedit HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node (PathSolutions is a 32 bit program) >NETLATENCY (deleting this folder will remove the remna...
Wed, 1 Jun, 2016 at 11:42 AM
Accuracy of the Call Simulator
The call simulator was designed to fully mimic the footprint on the network of a G.711 phone call (Or selected Codec), yet use ICMP (ping) as the protoco...
Mon, 16 Jan, 2017 at 2:45 PM
Inbound Unknown Protocols exist on Interface
Error says that the interface is dropping received (inbound) packets because it doesn’t know what to do with the packets (unknown protocols). This u...
Mon, 16 Jan, 2017 at 2:46 PM
PathSolutions and Call Simulator
PathSolution’s TotalView validates that the switches and routers are not dropping packets and also helps show how things are connected. If everything is h...
Mon, 16 Jan, 2017 at 2:47 PM
Link Troubleshooting Mode – Windows Firewall Blocking Traffic
When you see the Error message “CallSimulator MFC Application has Stopped Working” while trying to use the “link troubleshooting mode” of the call simulat...
Mon, 16 Jan, 2017 at 2:50 PM