Misc
If your device shows up with a description of (none) in the “Device Name” column, you can open up a case with the Manufacturer and ask them why the device...
Tue, 31 May, 2016 at 1:22 PM
In the “Config Tool” under the Polling Tab, You may want to Increase the number of retries up to 5, and also increase the “Declare a poll failed if it doe...
Thu, 12 Jan, 2017 at 2:43 PM
You may be seeing white lines going from white to green to white or red dots going from red to green to red.
White lines means we did not get any SN...
Thu, 12 Jan, 2017 at 2:44 PM
On some older models of Extreme switches, you need to enter the following command to have it show the bridge table:
Summit24:9 # enable snmp dot1dTpFdbT...
Thu, 12 Jan, 2017 at 2:45 PM
Deferred Transmissions occur when you have too much traffic to transmit on an interface and the packet cannot be immediately transmitted (and has to be de...
Tue, 31 May, 2016 at 1:29 PM
If you see a spike of latency, you should do a call path mapping from the PathSolutions server IP address to the IP address of the device with the spike o...
Tue, 31 May, 2016 at 1:30 PM
If you do an “end-to-end” call simulation to a remote IP address, it is sending ICMP ECHO packets (ping packets) to the end destination. The end destin...
Thu, 12 Jan, 2017 at 2:46 PM
PathSolutions does a query of dot1qTpFdbPort and gets the VLAN number and MAC address.
However, the HP ProCurve 2610 switches gets a VLAN-CREATED-ORDER ...
Tue, 31 May, 2016 at 1:38 PM
PathSolutions TotalView saves statistics in files in the “Data” directory where you installed the program. Each filename corresponds to a device on you...
Thu, 12 Jan, 2017 at 2:47 PM
Devices will increment the “Inbound Unknown Protocols” error counters on interfaces if strange protocols are received. This is typically when network adap...
Thu, 4 May, 2017 at 10:13 AM