Misc

The service had stopped and will not reload
If PathSolutions Service has stopped and doesn’t reload, it may be because two different systems running PathSolutions is trying to check into the PathSol...
Tue, 31 May, 2016 at 1:56 PM
OID’s and MIBS Queried by PathSolutions
MIB RFC OID Description Type Max Access MIB-II RFC1213 1.3.6.1.2.1.1.1.0 SysDescrID Octet String Read MIB-II RFC1213 1.3.6.1.2.1.1.3.0 SysUpTime Timeticks...
Tue, 31 May, 2016 at 1:57 PM
The TotalView page will not load, just comes up blank. Also the “PathSolutions TotalView” service will not start.
PathSolutions licenses are locked to a unique MAC address. If you are moving this license from one system to another, you will need to send support@paths...
Thu, 12 Jan, 2017 at 2:53 PM
TFTP Unable to copy
If TFTP is unable to copy, a firewall may be blocking it.
Tue, 31 May, 2016 at 2:02 PM
Service Startup is Slow
The service attempts to communicate with network devices via the SNMPv2c protocol. If a device fails to respond to the SNMPv2c queries, the service will a...
Wed, 1 Jun, 2016 at 7:38 AM
Specific Interfaces are Not Showing Up on the Interface Listing
Interfaces can be ignored if they offer no monitoring value. Look in the C:\Program Files\PathSolutions\TotalView\IgnoreList.cfg file. This file con...
Thu, 12 Jan, 2017 at 3:00 PM
Receiving Poll Failure Email Notification
PathSolutions will attempt to query network information from all configured network devices within the time allotted for the poll frequency. If the net...
Mon, 16 Jan, 2017 at 2:20 PM
How to determine if NIC speeds & Duplex Settings are set correctly
The interface speed of a link can be determined on the interface details web page for the interface. The speed and duplex setting is available for viewi...
Wed, 1 Jun, 2016 at 8:08 AM
Automate Quick Config Wizard to Scan for New Devices
The Quick Config wizard can be set to automatically scan for new devices on a regular basis. This is performed via Windows Scheduled Tasks, and running th...
Thu, 5 Dec, 2019 at 8:46 AM
Device uptime may not display correctly
If a monitored device is up for more than 1.3 years, the UpTime displayed may be incorrect. If a network device (switch, router, server) has been online...
Wed, 1 Jun, 2016 at 8:15 AM