Misc

OID’s and MIBS Queried by PathSolutions
MIB RFC OID Description Type Max Access MIB-II RFC1213 1.3.6.1.2.1.1.1.0 SysDescrID Octet String Read MIB-II RFC1213 1.3.6.1.2.1.1.3.0 SysUpTime Timeticks...
Tue, 31 May, 2016 at 1:57 PM
The TotalView page will not load, just comes up blank. Also the “PathSolutions TotalView” service will not start.
PathSolutions licenses are locked to a unique MAC address. If you are moving this license from one system to another, you will need to send support@paths...
Thu, 12 Jan, 2017 at 2:53 PM
User Interface not Coming Up After Running Through Config Wizard
Problem may be a network printer or device that doesn’t want to respond to PathSolutions queries. Once device(s) is removed, the monitoring should work...
Thu, 12 Jan, 2017 at 2:55 PM
TFTP Unable to copy
If TFTP is unable to copy, a firewall may be blocking it.
Tue, 31 May, 2016 at 2:02 PM
Phones Tab includes devices that are not VoIP Phones
When looking at list of phones in the “PHONES” tab, you may see a few devices that are included that are not actually VoIP devices. The MAC addresses of s...
Tue, 31 May, 2016 at 2:04 PM
Service Startup is Slow
The service attempts to communicate with network devices via the SNMPv2c protocol. If a device fails to respond to the SNMPv2c queries, the service will a...
Wed, 1 Jun, 2016 at 7:38 AM
System is not monitoring a specific switch or router
The device must be configured to support SNMP v1 or preferably SNMP v2c. If the device is unable to support either of these protocols, then it cannot be ...
Thu, 12 Jan, 2017 at 2:59 PM
Specific Interfaces are Not Showing Up on the Interface Listing
Interfaces can be ignored if they offer no monitoring value. Look in the C:\Program Files\PathSolutions\TotalView\IgnoreList.cfg file. This file con...
Thu, 12 Jan, 2017 at 3:00 PM
Receiving Poll Failure Email Notification
PathSolutions will attempt to query network information from all configured network devices within the time allotted for the poll frequency. If the net...
Mon, 16 Jan, 2017 at 2:20 PM
How to detect Connection Loss / Communication Failure
There are three types of alerting that can be employed to detect connection loss in TotalView. 1) If the device is being monitored, TotalView can be con...
Mon, 16 Jan, 2017 at 2:22 PM