Misc
When you see the Error message “CallSimulator MFC Application has Stopped Working” while trying to use the “link troubleshooting mode” of the call simulat...
Mon, 16 Jan, 2017 at 2:50 PM
When running the Call Simulator in Link Troubleshooting mode, multi-hop link statistics will not be collected/analyzed if the Windows firewall blocks ICMP...
Mon, 16 Jan, 2017 at 2:52 PM
There are three different ways of ignoring interfaces. 1) IgnoreList.cfg allows you to ignore ranges of interfaces on devices. 2) IgnoreType.cfg allo...
Mon, 8 Feb, 2021 at 1:42 PM
Packets are discarded because the transmitting machine may have run out of outbound packet buffers. (Packets can’t be transmitted because they are deferre...
Wed, 1 Jun, 2016 at 11:55 AM
If the Duplex value shows a red asterisk (*) behind the label, it indicates that the duplex setting could not be read from the device because the devic...
Mon, 16 Jan, 2017 at 2:55 PM
When a proxy server is used instead of a firewall, the license mechanism may not be able to connect to the PathSolutions license server on the Internet ...
Mon, 16 Jan, 2017 at 2:55 PM
After clicking on the “Download Excel” file in PathSolutions you will see a pop-up box from Microsoft.
“The file you are trying to open, “file name.xls”...
Wed, 1 Jun, 2016 at 12:08 PM
For any device, Check to see if you can ping your device using the Poll Device Tool (it will require entering the SNMP string to see if you get a response...
Wed, 1 Jun, 2016 at 12:09 PM
That could be that the interfaces have little to no utilization (5 packets sent in a 5 minute period would show up as 0.00% utilization). But if 4 of thos...
Wed, 1 Jun, 2016 at 12:10 PM
When folks are working remotely, it is usually over a VPN tunnel. Trying to debug these connections can be difficult because there are so many carriers in...
Wed, 1 Jun, 2016 at 12:11 PM