Misc

Create a Debug Log for a Device
To Create a debug log for a device. In TotalView 9 use the Config Editor Tool to edit the DeviceDebug.cfg file.  Add the IP address of the device to th...
Tue, 26 Jun, 2018 at 10:19 AM
Why is my device showing up with a description of (none)?
If your device shows up with a description of (none) in the “Device Name” column, you can open up a case with the Manufacturer and ask them why the device...
Tue, 31 May, 2016 at 1:22 PM
Alerts keep showing lost connectivity with device
In the “Config Tool” under the Polling Tab, You may want to Increase the number of retries up to 5, and also increase the “Declare a poll failed if it doe...
Thu, 12 Jan, 2017 at 2:43 PM
Map Giving False Alerts
You may be seeing white lines going from white to green to white or red dots going from red to green to red. White lines means we did not get any SN...
Thu, 12 Jan, 2017 at 2:44 PM
Extreme Switches and BridgeTables
On some older models of Extreme switches, you need to enter the following command to have it show the bridge table: Summit24:9 # enable snmp dot1dTpFdbT...
Thu, 12 Jan, 2017 at 2:45 PM
Deferred Transmissions
Deferred Transmissions occur when you have too much traffic to transmit on an interface and the packet cannot be immediately transmitted (and has to be de...
Tue, 31 May, 2016 at 1:29 PM
What to do if you see a Spike of Latency
If you see a spike of latency, you should do a call path mapping from the PathSolutions server IP address to the IP address of the device with the spike o...
Tue, 31 May, 2016 at 1:30 PM
DSCP Tag / QoS Tag Stripped
If you do an “end-to-end” call simulation to a remote IP address, it is sending ICMP ECHO packets (ping packets) to the end destination. The end destin...
Thu, 12 Jan, 2017 at 2:46 PM
HP ProCurve 2610 Switch SNMP Vlan Queries
PathSolutions does a query of dot1qTpFdbPort and gets the VLAN number and MAC address. However, the HP ProCurve 2610 switches gets a VLAN-CREATED-ORDER ...
Tue, 31 May, 2016 at 1:38 PM
How do you clear out the utilization statistics?
PathSolutions TotalView saves statistics in files in the “Data” directory where you installed the program. Each filename corresponds to a device on you...
Thu, 12 Jan, 2017 at 2:47 PM